隱私權政策

隱私權政策描述當您造訪網站或從網站購物時，我們如何蒐集、使用及揭露您的個人資訊。

聯絡方式

審閱本政策後，如果您仍有其他問題、想要了解更多關於我們隱私權慣例的資訊，或是想要提出申訴，請透過電子郵件與我們聯繫。

蒐集個人資訊

當您造訪本網站時，我們會蒐集某些關於您的裝置、您與網站的互動，以及處理您的訂單所必要的資訊。如果您為了客服支持而與我們聯繫，我們也可能會蒐集額外的資訊。在本隱私權政策中，任何關於可辨識個人身分的資訊 ( 包括下列資訊 )，我們都稱為「個人資訊」。請參閱下表，以了解更多我們所蒐集的個人資訊及其用途。

裝置資訊

蒐集目的：讓網站能正確地為您載入，並分析網站的使用狀況以最佳化我們的網站。
蒐集來源：當您使用 Cookie、紀錄檔、網路信標、標籤或像素存取本網站時，自動蒐集。
出於商業目的而揭露：與我們的處理商 Shopify 共享。
蒐集的個人資訊：網路瀏覽器版本、IP 位址、時區、Cookie 資訊、您瀏覽的網站或產品、蒐尋字詞，以及您如何與網站互動。

訂單資訊

蒐集目的：為您提供產品或服務以履行我們的合同、處理您的付款資訊、安排送貨，以及為您提供發票和/或訂單確認信、與您溝通、篩選您的訂單以防範潛在的風險或詐欺，以及在符合您與我們分享的偏好時，為您提供與我們的產品或服務相關的資訊或廣告。
蒐集來源：從您處蒐集。
出於商業目的而揭露：與我們的處理商 Shopify 共享。
蒐集的個人資訊：姓名、帳單地址、送貨地址、付款資訊 ( 包括信用卡號碼、電子郵件地址和電話號碼 )。

分享個人資訊

正如上文所述，為了幫助我們提供服務並履行我們與您的合同，我們會與服務供應商共享您的個人資訊。例如：

我們使用 Shopify 來支援我們的線上商店。您可以在此處閱讀有關 Shopify 如何使用您的個人資訊的更多資訊：https://www.shopify.com/legal/privacy
我們可能會分享您的個人資訊以遵守適用的法律和法規，以回應傳票、蒐查令或我們收到的其他合法資訊請求，或以其他方式保護我們的權利。

行為定位廣告

正如上文所述，我們會使用您的個人資訊爲您提供可能對您感興趣的定向廣告或營銷信息。例如：

我們使用 Google Analytics 來幫助我們了解客戶如何使用本網站。您可以在此處閱讀有關 Google 如何使用您的個人資訊的更多資訊：https://www.google.com/intl/en/policies/privacy/。您也可以在此處退出 Google Analytics：https://tools.google.com/dlpage/gaoptout
我們會與廣告合作夥伴分享您使用本網站、您的購買資訊以及您在其他網站上與我們的廣告互動的信息。我們會直接與我們的廣告合作夥伴蒐集和分享其中某些資訊，在某些情況下，我們會透過使用 Cookie 或其他類似技術 ( 視您所在位置而定，您可能會同意 ) 來進行蒐集和分享。
我們使用 Shopify 受眾 (Shopify Audiences) 幇助我們在其他網站上與其他 Shopify 商家合作向買家展示廣告，這些買家曾向其他 Shopify 商家購買商品，他們也可能對我們的産品感興趣。 我們還會與 Shopify 受眾分享您使用本網站、您的購買資訊以及與您的購買相關的電子郵件地址，其他 Shopify 商家可能會通過 Shopify 受眾向您提供可能感興趣的優惠。
有關定向廣告運作方式的更多資訊，您可以瀏覽網路廣告倡議組織 (NAI) 的教育頁麵，網址爲 https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
您可以透過以下方式退出定向廣告：

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
此外，您也可以透過造訪線上廣告業聯盟的退出門戶網站來退出其中一些服務：https://optout.aboutads.info/

結帳 (Checkout)

報告分析 (Reporting and Analytics)

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This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
• Disclosure for a business purpose: shared with our processor Shopify. 
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site 
• Order information
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify. 
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. 

Last updated: 15/04/2023